Episodes Reinventing the Fan Experience with Major League Baseball October 10, 2022 Tagged as: Anil Jain, APIs, Baseball, Customer Experience, Fans, Google Cloud, MLB, The Transformation Debrief, Truman Boyes https://traffic.libsyn.com/secure/9a56654e-911f-436b-a5af-52e72124e625/TDS-053-ttd-mlb.mp3 Baseball is a game that can be enjoyed in a variety of ways. Some fans, like season ticket holders, primarily engage by attending live games at the stadium. For others, the game is ubiquitous on their television, smartphone screens, or tablets...Continue reading →